TRADING TERMS AND CONDITIONS OF SALE:
ORDERS & PAYMENT
PLEASE NOTE THAT GYM TIMERS .CO.UK IS A FRONTLINE COMPANY AS SUCH FRONTLINE TERMS AND CONDITIONS APPLY
Trade Orders should be made in writing or by e-mail. All orders must be paid for in full before any delivery will be made. However if you wish to pay by cheque please make cheques payable to FRONT LINE. All orders must be paid for in full before any delivery will be made so please allow 7 days extra on our delivery times for the cheque to clear. Wherever possible we will endeavour to identify immediately those goods which are out of stock. And you will be emailed and offered an alterative or a refund. Title of all goods supplied remains with Front line until paid in full.
DELIVERY
For Normal stock items and small bulk orders, We will normally process your order within 3 working days, however please allow up to 14 days for built to order items and 5 days for delivery any special orders or large bulk orders lead times will be given on a quote basis
DAMAGES
All packages received from carriers must be signed for. Any damages to the packages or contents must be noted on the carriers' documents. Any shortages must be notified Front line verbally within 24 hours. This must also be confirmed in writing. Front line will not be held responsible for goods damaged in transit if signed for without reference to the condition it was delivered in on the carrier delivery note. All goods need to be returned to us for inspection before any replacement or refund will be given.
RETURNS PROCEDURES
Please telephone our office before returning any items for a returns number. We will need to know the invoice number, items being returned and the reason for their return. Goods wrongly ordered goods will only be accepted back at our discretion. A restocking charge of 20% of the sale price of goods will be made for all goods returned as incorrect orders. Any postage cost incurred by the customer will not be refunded. No refund will be issued until full receipt of the goods have gone through our returns inspection for damages to the goods or the packaging. Any damages to either the goods or packaging may result an additional charge or the claim being rejected. This will include incorrect sizes and colours. Printed/customized goods will not be accepted back under any circumstances.
LIABILITY
Front line accepts no liability for damage or injury through misuse of products purchased. Refusal of goods at the time of delivery will result in full carriage charges being incurred by the customer; this will include return carriage charges. No custom special or sales items will be accepted for refunds or exchanges. No Mats will be accepted back if damaged or used.
Please note from time to time we will run out of certain products, when this occurs stock will be ordered by strength of sales obtained, and therefore restocking could take up to 28 days. If customer wishes to place orders for out of stock products, out side our restocking policy then carriage will be chargeable.
The Contents of this publication were accurate and up to date at the time of printing. The Company reserves the right to change or modify all products described and illustrated in the catalogue. All Prices and details are correct at the time of printing. The Company reserves the right to amend prices and specifications or otherwise without prior notice.